Terms and Conditions
Welcome to Robinson Empire. Please read these terms carefully as they govern your use of our services and platform.
By accessing or using our services you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access our services.
Account Terms
- Members must be at least 18 years of age.
 - Members are granted a time-limited, non-exclusive, revocable, nontransferable, and non-sublicensable right to access services corresponding to their purchase.
 - The services will be available to the Member as long as maintained by the Company, which will be a minimum of one year after Member's purchase.
 - Digital content is provided as streams and downloads where applicable.
 - By agreeing to grant such access, the Company does not obligate itself to maintain services in their present form.
 
Account Activation Store Owner
Subject to section 2.1(2): The person signing up for the service by opening an account will be the contracting party ("Store Owner") for the purposes of our Terms of Service and will be the person authorized to use any corresponding account provided in connection with the service. You are responsible for ensuring that the store owner's name (including the legal name of the company that owns the store, if applicable) is clearly visible on the store's website.If you are signing up for the services on behalf of your employer, your employer shall be the store owner. You must use your employer-issued email address and declare and warrant that you have the authority to bind your employer to our Terms of Service.Your Robinson Empire Store can only be associated with one store owner. A store owner may have multiple Robinson Empire Stores. "Store" means the online store or physical retail location(s) associated with the account.
Store Owner Staff Accounts
Based on your Robinson Empire pricing plan, you can create one or more staff accounts ("Staff Accounts"), allowing other people to access the account. With Staff Accounts, the Store Owner can set permissions and determine the level of access of Staff Accounts to specific business information (for example, you can limit Staff Account access to sales information on the Reports page or prevent Staff Accounts from changing general store settings)..The Store Owner is responsible and liable for the acts, omissions, and defaults arising from the use of Staff Accounts as if they were the Store Owner's own acts, omissions, or defaults. The Store Owner and the users of Staff Accounts are each referred to as a "Robinson Empire User."Robinson Empire Accounts PaymentUpon registration, you provide banking information needed for Robinson Empire to pay vendors. Vendors cannot create their own payment gateways such as PayPal, Apple Pay, or Google Pay on the platform. Vendors can set up weekly payment withdrawals on their portal during registration.
Domain Names
Upon purchasing a domain name through Robinson Empire, domain registration will be preset to automatically renew each year as long as your Robinson Empire Account remains active. It is your sole responsibility to deactivate the auto-renewal function if you choose to do so.
General Conditions
You must read, agree, and accept all of the terms and conditions contained in these Terms of Service, including the AUP, the Privacy Policy, and, if you operate an EU-based Store, the EU Terms, before you may become a Robinson Empire User.Additionally, you acknowledge and agree to the Rules of Engagement for the Sale of COVID-19 Related Products if you sell such products.You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the services, or access to the services without the express written permission of Robinson Empire.You shall not purchase search engine keywords, or other pay-per-click keywords (such as Google Ads), or domain names that use Robinson Empire or Robinson Empire trademarks and/or variations and misspellings thereof.Questions about the Terms of Service should be sent to Robinson Empire Support.
Robinson Empire Rights
We reserve the right to modify or terminate the services for any reason, without notice at any time. Not all services and features are available in every jurisdiction, and we are under no obligation to make any services or features available in any jurisdiction.We reserve the right to refuse service to anyone for any reason at any time.We may, but have no obligation to, remove materials and suspend or terminate accounts if we determine, at our sole discretion, that the goods or services offered via a store, or the materials uploaded or posted to a store, violate our Acceptable Use Policy ("AUP") or these Terms of Service.Verbal or written abuse of any kind (including threats of abuse or retribution) directed at any Robinson Empire customer, Robinson Empire employee, member, or officer will result in immediate account termination.Robinson Empire does not pre-screen materials and it is in our sole discretion to refuse or remove any materials from the service, including from your store.We reserve the right to provide our services to your competitors and make no promise of exclusivity in any particular market segment. You further acknowledge and agree that Robinson Empire employees and contractors may also be Robinson Empire customers/merchants, and that they may compete with you, although they may not use your confidential information (as defined in Section 5) in doing so. In the event of a dispute regarding account ownership, we reserve the right to request documentation to determine or confirm account ownership. Documentation may include, but is not limited to, a scanned copy of your business license, government-issued photo ID, the last four digits of the credit card on file, your status as an employee of an entity, etc. Robinson Empire retains the right to determine, at its sole discretion, the rightful account ownership and transfer an account to the rightful store owner. If we are unable to reasonably determine the rightful store owner, Robinson Empire reserves the right to temporarily disable an account until a resolution has been determined between the disputing parties.
Confidentiality
"Confidential Information" shall include, but shall not be limited to, any and all information associated with a party's business and not publicly known, including specific business information, technical processes and formulas, software, customer lists, prospective customer lists, names, addresses, and other information regarding customers and prospective customers, product designs, sales, costs (including any relevant processing fees), price lists, and other unpublished financial information, business plans and marketing data, and any other confidential and proprietary information, whether or not marked as confidential or proprietary. Robinson Empire's Confidential Information includes all information that you receive relating to us or to the services that is not known to the general public including information related to our security program and practices.Each party agrees to use the other party's Confidential Information solely as necessary for performing its obligations under these Terms of Service and in accordance with any other obligations in these Terms of Service including this Section. Each party agrees that it shall take all reasonable steps, at least substantially equivalent to the steps it takes to protect its own proprietary information, to prevent the duplication, disclosure, or use of any such Confidential Information, other than:(i) By or to its employees, agents, and subcontractors who must have access to such Confidential Information to perform such party's obligations hereunder, who each shall treat such Confidential Information as provided herein, and who are each subject to obligations of confidentiality to such party that are at least as stringent as those contained herein; or(ii) As required by any law, regulation, or order of any court of proper jurisdiction over the parties and the subject matter contained in these Terms of Service, provided that, if legally permitted, the receiving party shall give the disclosing party prompt written notice and use commercially reasonable efforts to ensure that such disclosure is accorded confidential treatment.Confidential Information shall not include any information that the receiving party can prove:(A) Was already in the public domain, or was already known by or in the possession of the receiving party, at the time of disclosure of such information;(B) Is independently developed by the receiving party without the use of or reference to the other party's Confidential Information, and without breaching any provisions of these Terms of Service; or (C) Is thereafter rightly obtained by the receiving party from a source other than the disclosing party without breaching any provision of these Terms of Service.
Limitation of Liability
You expressly understand and agree that, to the extent permitted by applicable laws, Robinson Empire shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use of, or inability to use, the service.To the extent permitted by applicable laws, in no event shall Robinson Empire or our suppliers be liable for lost profits or any special, incidental, or consequential damages arising out of, or in connection with, our site, our services, or these Terms of Service (however arising, including negligence). You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, Robinson Empire partners, officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents it incorporates by reference (including the AUP), or your violation of any law or the rights of a third party.Your use of the services is at your sole risk. The services are provided on an "as is" and "as available" basis without any warranty or condition, express, implied, or statutory.Robinson Empire does not warrant that the services will be uninterrupted, timely, secure, or error-free. Robinson Empire does not warrant that the results obtained from the use of the services will be accurate or reliable.Robinson Empire is not responsible for any of your tax obligations or liabilities related to the use of Robinson Empire's services.Robinson Empire does not warrant that the quality of any products, services, information, or other materials purchased or obtained by you through the services will meet your expectations, or that any errors in the services will be corrected.The service is provided "as is," so it may have errors or interruptions, and we provide no warranties, and our liability is limited.
Links To Other Web Sites
Our services may contain links to third-party web sites or services that are not owned or controlled by us.
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with use of any such content, goods or services available on through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
Termination
We may terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Governing Law
These Terms shall be governed and construed in accordance with applicable laws, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect.
By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the services.
Contact Us
If you have any questions about these Terms, please contact us.
